Refund policy

Return and Refund Policy – Northpix

Northpix only sells digital products (images and videos). According to EU consumer law, the right of withdrawal does not apply after delivery of digital content.

By completing a purchase, you agree that:

– Delivery starts immediately after payment

– You waive your 14-day right of withdrawal

– No returns or refunds are accepted once download access is provided

If you did not receive your files or are experiencing technical issues, please contact us at hello@northpix.se and we will assist you.

Exceptions

 

As our products are digital and delivered instantly, they are non-returnable and non-refundable unless the product is faulty or not delivered.

EU 14-Day Cooling-Off Period

 

Under the EU Digital Content Directive, the 14-day cooling-off period does not apply to digital goods once delivery has started with your consent. By completing your purchase, you consent to this.

Need help?

 

Questions about your order or download? Contact us at hello@northpix.se.

 

Northpix

The photographers behind the footage

Everything is shot on location by photographers who live in Norrbotten.

Daniel Holmgren

Daniel Holmgren

Luleå

  • Stills
  • Northern lights
  • Night photography
  • Landscape

Photographer from Luleå, Sweden. He has years of experience and delivers not only outstanding images for businesses, but also spreads love for Luleå through his unique art.

  • Stone fireplace with burning logs and metal screen
  • Frost-covered tree under aurora borealis at night
  • City skyline and river at sunset
View all work by Daniel Holmgren (615) →
Jacob Nilsson

Jacob Nilsson

Luleå

  • Film
  • Drone
  • People in real environments
  • City life

Photographer and filmmaker from Luleå. Creating content that captures feeling, rhythm, and presence through motion and imagery.

  • Adding firewood to a winter fire in the Luleå archipelago
  • Winter wonderland in Luleå: Aerial view of frozen lake activities and scenic landscape
  • Aerial drone footage of snow blower clearing path on frozen lake in Luleå during winter
View all work by Jacob Nilsson (1082) →

Want to be featured here?

Do you shoot photos or film in Norrbotten? Write to hello@northpix.se and we will tell you how to contribute.