Återbetalningspolicy

Return and Refund Policy – Northpix

Northpix only sells digital products (images and videos). According to EU consumer law, the right of withdrawal does not apply after delivery of digital content.

By completing a purchase, you agree that:

– Delivery starts immediately after payment

– You waive your 14-day right of withdrawal

– No returns or refunds are accepted once download access is provided

If you did not receive your files or are experiencing technical issues, please contact us at hello@northpix.se and we will assist you.

Exceptions

 

As our products are digital and delivered instantly, they are non-returnable and non-refundable unless the product is faulty or not delivered.

EU 14-Day Cooling-Off Period

 

Under the EU Digital Content Directive, the 14-day cooling-off period does not apply to digital goods once delivery has started with your consent. By completing your purchase, you consent to this.

Need help?

 

Questions about your order or download? Contact us at hello@northpix.se.